TERMS AND CONDITIONS
These General Conditions of Sale (hereinafter the General Conditions) have as their object the purchase of products discipline, carried out remotely, via computer network, by www.nanapositano.it Site (hereafter the Site).
Website Owner is:
Nanà Positano di Anna Caiazzo (hereinafter, Nanà Positano)
Via Pasitea 164, 84017 Positano (SA) - Italy
Acceptance of general conditions of sale
All products purchases made through the Site (hereinafter, the Purchase Contracts) by users who have access to it (hereinafter, Clients) are governed by these General Conditions and by the Consumer Code (Legislative Decree no. Nr. 206/2005), section II distance contracts (Art. 50-67) and the rules on electronic commerce (Legislative Decree no. 70/2003). With the conclusion of the Purchase Contract, the second procedure, the customer accepts and agrees to comply with these Terms and Conditions. The customer therefore is invited to read carefully before making any purchase transaction, the General Conditions and, once the purchase procedure provided by the Site, in print or otherwise store, according to the preferred modes. Nanà Positano may modify, at any time and without notice, the contents of the General Conditions, the Purchase Contracts will apply the General Conditions published on the Site when the order itself of purchase by the customer.
www.nanapositano.it is a web site which sells Perfumes, soaps, bath line, ambient fragrances (hereinafter the Products). All offered products are described in detail in the website home page, within their respective sections, broken down by category of product. The visual representation of Products on the Site, where available, normally corresponds to the photographic image of the Products and has the sole purpose of presenting them for sale, without any guarantee or commitment by the Nanà Positano, on the exact match the image depicted on the Site with the actual Product; and this, in particular with regard to its actual size and / or color aspects of the products and / or packages. In case of difference between the image and the written product, always prevail the description of the product.
The customer can buy the products in the electronic catalog Nanà Positano, illustrated in detail in the www.nanapositano.it website home page within the respective sections by product category, as described in the relevant information sheets contained in the Site, respecting the access technical procedures outlined therein. The publication of products displayed on the Site constitutes an invitation to the customer to make a purchase contract proposal. The order placed by the Customer has the value of the proposed contract and implies the full knowledge and full acceptance of.
The occurred correct reception of the customer's proposal is confirmed by Nanà Positano with an automatic response sent to the email address supplied by the customer and only confirms the correct reception of the proposal within the information systems. This confirmation message will indicate an "Order Number" to be used in any subsequent communication with Nanà Positano The resurface message, in addition to the information required by law, all data entered by the customer who agrees to verify the correctness and to communicate promptly any correction. Possible worsening of certain expenses from data errors not reported promptly, will be borne exclusively by the customer. Each order can be viewed by you on the Site, in your personal area, immediately after sending the order itself and can be canceled until they will not be sent to the warehouse to prepare. You may experience occasional non-availability of the products offered, in this case, if the products chosen by the customer are not, in whole or in part available, Nanà Positano will inform the Customer by e-mail. Payments by Credit Card and PayPal for the Products and all applicable delivery charges is in advance. Each purchase contract between Nanà Positano and the Customer shall be concluded with acceptance by the Nanà Positano has the right to accept or not, at its discretion, the order sent by the Customer, without the latter can make claims or rights whatsoever, in any capacity, including compensation, in case of rejection of the order. In particular, Nanà Positano reserves the right not to accept proposals for purchase and cancel orders that do not give sufficient guarantees of solvency or if - even following comparison with the circuit that handles the payments by credit cards - the resulting anomalies in transactions and means of payment used by the customer. The order confirmation is given to the customer when the products are delivered to the carrier responsible for shipping with its issuance of the bill.
All Product prices are clearly indicated on the website. The delivery costs are properly highlighted in the order. The cost of each shipment, the amount of which will vary depending on the mode of delivery and payment as well as the destination and the total amount of the order.
Delivery terms and expenses
Nanà Positano delivery in all countries listed on the site and the delivery will take place without an appointment. Nanà Positano will invoice of the purchased products, in times when the products are delivered to the carrier for shipment, sending it together with the box or via email to the Customer. For the issuance of the invoice authentic information provided by the customer. No variations Data will be possible after the issuance of the invoice. No liability, for any reason, may be charged by the Customer to Nanà Positano in case of delay in the order or delivery of the Products of the Purchase Contracts. The products ordered will be sent to the mailing address specified by the customer. Deliveries are made from Monday to Friday, during normal business hours, excluding public holidays. The delivery is considered completed when the product will be made available at the customer specified in the order form. In case of failure to deliver to the absence of the recipient at the specified address, the courier will send an email alert and will attempt delivery the next day. If these are not executing the delivery the next day for the absence of the recipient, the Customer Service will attempt to contact the customer to schedule a new delivery. In the event that the Customer Service fails to contact the Customer for the next 10 days or in case of further impossibility of delivery to the addressee is absent, the products covered by the order will be returned in Nanà Positano Upon delivery of the Products by the courier hired by Nanà Positano the customer must carefully check: a) That the anti-tamper labeling is intact and the packaging is not damaged or otherwise altered b) That the number of parts is the same as indicated in the transport document. Any damage to the label anti-tamper, to packaging and products, or the mismatch in the number of parts / items or information must be immediately reported by the customer, who may contact Nanà Positano through a Customer Service by specifying the order for which there have been such inconveniences. Force majeure, unavailability of means of transportation, as well as unpredictable or inevitable events that cause a delay in delivery or make it difficult or impossible deliveries or cause a significant increase in the cost of delivery at the expense of Nanà Positano, will entitle the same to split, postpone or cancel, in whole or in part, the expected delivery or to terminate the Purchase Agreement. In such cases it is up to Nanà Positano providing timely and adequate notice of its determinations to the email address specified by the customer and shall be entitled to a refund of any amount already paid, excluding any further claims, in any capacity, against Nanà Positano.
If the Product is delivered in an EU Country, the Product will not be subject to any customs charges such as import tax and/or duty. For deliveries to Countries that are not within the EU, the Product may be subject to customs charges, such as import taxes and/or duty, which will be payable when the Product arrives in the country of delivery. Customs charges cannot be predicted in advance by the Vendor and in any case, are to be paid in full by the Customer. For more information, please contact the customs authority in the country in which the Product is to be delivered.
The payment of the purchased products is done by PayPal or other method specified from Nanà Positano on his web site.
PayPal is a quick and secure payment system. Clicking "Pay with Paypal" during the checkout the Customer will be redirected to PayPal's secure website. The Customer that already have a PayPal account can simply proceed to authorize the payment. If do not have a PayPal account, the Customer can register a new one.
Clicking "Pay with a card" the Customer can securely use the credit card and check out without creating any account.
By choosing to pay with PayPal the amount is charged directly to your credit card (Visa, Visa Electron, Mastercard) or debit card (American Express) assigned. PayPal protects the buyer's information as it is not passed financial information. For every transaction made with this method will receive an email confirmation from PayPal. It is specified that the amount is debited from your PayPal account at the time of taking charge of the order.
Payment for the Products and all applicable delivery charges is in advance.
Right of withdrawal
Purchases made on site www.nanapositano.it are governed by these General Conditions and by Italian law on mail order / distance. Under Article. 64 and S.S. of Legislative Decree no. 206/2005 (Consumer Code), the consumer customer (ie a person who buys goods for purposes not related to his professional activity, or without indicating a reference to VAT) has the right to terminate the contract purchase for any reason and without giving reasons, to the conditions set out below. To exercise this right, the customer must send a notice to that effect, by registered r / r, within ten (10) working days from the date of receipt of goods. The essential integrity of the property to be returned is an essential condition for exercising the right of withdrawal. It is however sufficient that the property is returned in normal condition.
The right of cancellation may not be exercised in cases where:
- products have been made to measure or customized;
- products may deteriorate or perish rapidly;
- pealed products may not be returned for hygiene and health reasons if they have been opened after delivery;
- after delivery, the Products have been inseparably mixed with other goods;
- the Customer is responsible for any impairment in the value of the Products resulting from any handling of the Products other than what was necessary to determine their nature, characteristics and functioning.
Terms and conditions of reimbursement
Once verified the integrity of the returned Product Nanà Positano will refund the customer the full amount paid for the products referred to in the Purchase Agreement subject to withdrawal, no later than 30 (thirty) days from the return of those products. Nanà Positano will refund the full value of the order, or part of it whether the withdrawal was in part, by bank transfer or through other means specifically agreed between Nanà Positano and the Customer. Please note that in accordance with current legislation, Nanà Positano will refund the customer the sums paid by him which of the products price. Will remain at the Customer the expenses necessary for the return to Nanà Positano.
Non-conformity of products and defective products
The products offered on the Site comply with national and Community legislation in force in Italy. The images and colors of the Products published on the Site may differ from the real ones due to social settings of the systems and / or the tools used for their display. In case of lack of conformity of products purchased from the description published on the Site and in case of failure or faulty product, you are entitled to a refund or replacement of goods not in conformity. Followed by communications from the staff of Nanà Positano indicating the repayment arrangements that could also happen through good discount on your next purchase at the higher value of the goods to be refunded, excluding any further liability of Nanà Positano, any capacity.
Communications and complaints
All communications or any complaints the customer against Nanà Positano with regard to Purchase Contracts, must be communicated through the appropriate present contact form inside the Reserved Area.
Intellectual property rights
All trademarks (registered or not), as well as any and all intellectual work, distinctive marks and names, images, photographs, written text or graphics and more generally any other intangible asset protected by laws and international conventions relating to good intellectual and industrial property, reproduced on the Site are the exclusive property of Nanà Positano and / or its licensors, without from access to the Site and / or the Conclusion of Purchase Contracts resulting to the Customer any rights in same. Any use, even if only partial, of the same is prohibited without the prior written consent of Nanà Positano and / or its licensors, in favor of which are reserved, exclusively, all rights.
Any disputes concerning the interpretation and execution of the contracts concluded in compliance with these general conditions shall be settled before the courts competent under the applicable legislation, in the case of customers "consumer", while for customers 'professionals' jurisdiction will be Salerno.